Privacy Policy

At Zarafat, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase from our online store.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details.
  • Order Information: Details about the products you purchase, transaction history, and order preferences.
  • Usage Data: Information about your interactions with our website, such as IP addresses, browser types, pages visited, and device information, to improve our website’s functionality and user experience.

2. How We Use Your Information

The personal information we collect is used for the following purposes:

  • Processing Orders: To fulfill and manage your orders, including payment processing and shipping.
  • Customer Service: To respond to your inquiries, provide support, and resolve any issues with your orders.
  • Personalization: To improve your shopping experience and recommend products based on your preferences.
  • Marketing Communications: With your consent, to send you promotional emails, newsletters, or offers related to Zarafat’s products and services. You can opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails.
  • Website Improvement: To analyze website traffic, optimize user experience, and develop new features and services.

3. Sharing Your Information

We respect your privacy and do not sell, rent, or lease your personal data to third parties. However, we may share your information with trusted third parties for the following purposes:

  • Shipping & Delivery Providers: To ensure your orders are delivered to the correct address.
  • Payment Processors: To complete transactions securely and process payments.
  • Service Providers: Third-party companies that help us manage our website, marketing campaigns, and customer service.

We ensure that these third parties are bound by confidentiality agreements and are not authorized to use your data for any other purpose.

4. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. All payment transactions on our website are encrypted using SSL (Secure Socket Layer) technology.

However, while we strive to protect your data, please note that no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security of your data.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us recognize your preferences, track your orders, and provide personalized content. By continuing to use our website, you consent to the use of cookies.

You can control and manage cookie settings through your browser, including disabling cookies. However, please note that this may affect some website functionality.

6. Your Rights

You have the right to:

  • Access your personal data: Request a copy of the personal information we hold about you.
  • Update or correct your information: If your information is incorrect or out of date, you can update it by contacting us.
  • Request deletion of your data: In certain circumstances, you may ask us to delete your personal data, subject to legal obligations.

To exercise these rights, please contact our customer service team at info@zarafetstore.com.

7. Third-Party Links

Our website may contain links to third-party websites for convenience or promotional purposes. Please be aware that these websites have their own privacy policies, and we are not responsible for the content or practices of third-party sites. We encourage you to review the privacy policies of these external websites before providing any personal information.

8. Changes to this Privacy Policy

Zarafat reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We recommend checking this policy periodically to stay informed about how we are protecting your data.